Privacy policy
1. Introduction
Marriage Officer Lara we are committed to safeguarding the privacy of our website visitors and service users. This policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (“POPIA”).
2. Information We Collect
We may collect and process the following personal information:
- Personal Identifiers: Name, surname, contact details (email address, phone number), and physical address.
- Identification Documents: Copies of ID documents, passports, or other identification necessary for marriage registration.
- Marital Information: Details pertaining to your marital status, previous marriages, and related documentation.
- Website Usage Data: IP address, browser type, operating system, referral source, pages visited, and date/time of visits.
3. How We Use Your Information
Your personal information is used for the following purposes:
- Service Delivery: To provide marriage officer services, including consultations, ceremony preparations, and legal registrations.
- Communication: To respond to inquiries, schedule appointments, and send relevant updates.
- Legal Compliance: To fulfill legal obligations related to marriage registrations and record-keeping.
- Website Improvement: To analyse website usage and enhance user experience.
4. Legal Basis for Processing
We process your personal information based on:
- Consent: When you provide explicit permission for specific processing activities.
- Contractual Necessity: To fulfil our contractual obligations to you.
- Legal Obligation: To comply with legal requirements.
- Legitimate Interests: To pursue our legitimate interests in providing and improving our services.
5. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Government Authorities: Such as the Department of Home Affairs for marriage registration purposes.
- Service Providers: Third-party vendors who assist in delivering our services, under strict confidentiality agreements.
- Legal Obligations: When required by law or to protect our legal rights.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
8. Your Rights
Under POPIA, you have the right to:
- Access: Request access to your personal information.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Objection: Object to the processing of your personal information under certain circumstances.
To exercise these rights, please contact us using the details provided below.
9. Cookies
Our website uses cookies to enhance user experience. Cookies are small text files stored on your device. You can configure your browser to refuse cookies, but this may affect website functionality.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
11. International Data Transfers
We do not transfer your personal information outside South Africa. If such transfers become necessary, we will ensure appropriate safeguards are in place in accordance with POPIA.
12. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website. We encourage you to review this policy regularly.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Marriage Officer Lara
26 Pinetree Crescent
Vredehoek
Cape Town
8001
Email: